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SHIPPING AND DELIVERY
How much is the shipping cost and how long will it take to receive my order?
As soon as we receive you order, at Miaria we will get to work on it so we can have it ready as soon as possible. In 24-48 business hours we will have it ready for shipment.
From there, the timing will be different based on the chosen delivery address:
| DESTINATION | DELIVERY TIME | SHIPPING COST | |
| ESPAÑA: peninsula Andorra and Portugal | 48h-72h working days | 4€ | Free standard shipping on orders over 50€ |
| ESPAÑA: Baleares, Ceuta y Melilla | 4-5 días laborables | 9€ | Free standard shipping on orders over 75€ |
| ESPAÑA: Canary Islands | 10-12 working days | 9€ | Free standard shipping on orders over 75€ |
| Germany, Austria, Belgium, France, Italy, Netherland, Sweden, Switzerland, Czech, Poland and Romania | 5-7 working days | 15€ | |
| Rest of Europe | 5-7 working days | 25€ | |
| Bolivia, Brasil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, United States, Mexico, Panama, Paraguay, Peru, Puerto Rico, Uruguay and Venezuela | 10-15 working days | 25€ | |
| China, South Korea, United Arab Emirates, Philipines, India, Indonesia, Israel, Japan, Singapur, Thailand y Vietnam | 10-15 working days | 35€ | |
| Rest of the World | Ask us for the quotation | ||
Delivery times are approximate to the capitals of these countries. If you live in a remote zone, it could take a bit longer. Moreover, the delivery times could be altered by exceptional circumstances related with the shipping company, customs, bank holidays, or the measures that are currently taken due to COVID-19, among other causes.
If you need more information about shipping, you can write us to info@miaria.com and we will answer you as soon as possible. You can also write us in case your country is not on the list.
Can I modify my order? What if I have made a mistake with the address?
Once your order has been shipped, you will not be able to make any change in it. Therefore, if you want to make an any adjustment, let us know as soon as possible.
The same happens with the delivery address. If you package is out for delivery, we will not be able to change the address. We will only be able to make changes if you let us know before we send it.
In case the package has been send, if you want to make any change in the delivery address, we will have to handle it as a new shipment. Because of this, you will need to pay the associated expenses that will be generated.
If they return my package, what should I do?
Do not worry, both the courier and us will do everything possible to contact you and secure a delivery date.
If your package is returned after trying to deliver it, if you want us to send it again, you will need to cover the costs of the new shipping.
Do I have to pay customs fees?
The possible customs fees are charged at destination; therefore, you will need to pay them when the package arrives. Those costs will always have to be covered by the client and Miaria will never be responsible of them.
As we do not have control over those extraordinary fees, and in each place, they work differently, we will not be able to anticipate their cost. However, if you contact your customs office, they will be able to help you. In case you still have any problem, please let us know and we will do our best to get the information you may need.
I think the package has been tampered with
If you think the package could have been tampered with or it has been beaten, leave record with the courier company when you receive it. Before opening it, take pictures where the problem can be seen and let us know in the next 24 hours so we can find a solution as soon as possible.